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TERMS OF USE
Terms of Use
Introduction
You have accessed the website of IMH Home Warranty, Inc. and its parents, subsidiaries and affiliates (“Improve My Home”). For purposes of these Terms of Use, the “Site” includes the website of Improve My Home (www.improvemyhome.yourinsuranceneed.com). Please read these Terms of Use carefully before using the Site. By accessing and browsing the Site, you agree to these Terms of Use with Improve My Home. If you do not agree to all of these Terms of Use please exit from this site immediately.
The Site is comprised of various documents and web pages created and maintained by Improve My Home. While accessing and using the Site, you may be able to order services or pay bills on line or conduct other business with Improve My Home through the Site (the “Services”). The Site and the Services are offered to you on the condition that you accept, without modification, the terms and conditions contained in this document. Your use of the Site and any Services constitutes your agreement to all such terms and conditions.
Improve My Home may revise and update these Terms of Use at any time without notice. Please periodically review the Terms of Use posted on this website. Your continued use of the website will mean acceptance of those changes.
The terms “Improve My Home” “Company” “we,” and “our” are used in this site for purposes of convenience and are intended to refer to Improve My Home and/or its affiliates, subsidiaries, or related parties either individually or collectively, as the context may require. These references are not intended to suggest that the various Home Warranty of America companies referred to are not independent corporate entities having separate corporate identities and management.
Communication and Privacy
Improve My Home owns the Site. If you have any questions about our website’s Terms of Use and Policies, you may contact us:
By Email:
By Mail:
Improve My Home
916 Bergen Street, #1A, Brooklyn, NY 11238
We know that many visitors to our site are concerned about the information they may provide and how we may use that information. Our Privacy Statement governs the collection, use, retention, and disclosure of information we gather from the Site and is available on the Site.
No Solicitation
The information provided through the Site is intended solely for the general knowledge of visitors to the Site and does not constitute an offer or a solicitation of an offer for the purchase or sale of any shares or other securities of Improve My Home. The information contained in this website does not constitute advice or an offer to sell or deal in any securities and must not be relied upon in connection with any investment decision.
Currency and Accuracy of Information
Although Home Warranty of America makes reasonable efforts to ensure that the information provided through the Site is current and accurate, Home Warranty of America makes no representations or warranties as to the accuracy, reliability, completeness, or timeliness of such information. All information is provided “as is” without any representation, warranty or condition as to its accuracy or reliability.
Certain documents and other materials on the Site, including presentations and documents filed by Home Warranty of America with regulatory authorities of selected jurisdictions and listed and/or linked to the Site, speak only as of the dates on which such documents and materials were filed or otherwise used by Home Warranty of America. The contents of such documents or materials may become out-of-date, however, Home Warranty of America makes no commitment and disclaims any duty to update those documents and materials.
Intellectual Property
The Site and its contents are protected by copyright, trademark and other proprietary rights of Home Warranty of America or third parties. Home Warranty of America names and logos, and all related product and service names, design marks and slogans are the trademarks or service marks of Home Warranty of America. Except as expressly permitted herein, no portion of this website or its contents, including trademarks, logos and service marks, may be reproduced, displayed or used in any form, or by any means, without prior written permission from Home Warranty of America or the applicable third party.
Home Warranty of America hereby grants to you a non-exclusive and non-transferable license to view and print documents and web pages located on the Site for non-commercial or educational use within your organization only, subject to the following conditions:
The material may only be used for non-commercial purposes;
The copies must retain any copyright or other intellectual property or proprietary notices contained in the original material;
The products, technology or processes described on the Site may be the subject of other intellectual property rights reserved by Home Warranty of America or by other third parties. No license is granted in respect of those intellectual property rights;
and Images, tables and drawings on this site are protected by copyright and may not be reproduced or appropriated in any manner without written permission of their respective owner(s).
The information and content on the Site shall not be used for any other purpose. The documents and web pages on the Site may not be reproduced, republished, retransmitted, sold, modified or exploited in any other way.
No other use of the information is authorized. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise, any license or right under or to any intellectual property right including, without limitation, any patent, trademark, service mark or copyright of Home Warranty of America or of any third party. Home Warranty of America and/or any third party owner of such rights retain all such rights. Home Warranty of America reserves the right to require you to delete, destroy or otherwise remove any content that is used in a manner that in Home Warranty of America ‘s sole opinion is contrary or otherwise inappropriate, derogatory or offensive.
You agree that any person to whom the content is provided directly or indirectly through you, will be advised of the terms of this Agreement, and that each such person is bound by these terms. You may in no way modify, reformulate, adapt, alter, adjust, change, disassemble, frame or decrypt any of the contents of the Site.
Use of the Site
You may use the Site for lawful purposes only. You are prohibited from use on the Site, or transmitting to or through the Site, any unlawful, threatening, obscene, defamatory, libelous, harassing, pornographic, hateful or ethnically, racially or otherwise objectionable material, or any material that would contribute to a civil or criminal offense, otherwise violates any law, or which infringes on any intellectual property right.
Any information submitted or communicated to Home Warranty of America through use of the Site or Services that does not include personal information or data about you is non-confidential and non-proprietary and Home Warranty of America may, without compensation to you, incorporate, distribute or otherwise use such information for any commercial or non-commercial purpose. Home Warranty of America is under no obligation to use or post any such information and may remove any information it does post at any time in its sole discretion. Any personal information or data submitted to Home Warranty of America through use of the Services or Site is governed by the terms of the Privacy Statement.
Home Warranty of America may provide software for download or use on the Site. Any software provided on the Site is protected by copyright law and governed by the terms of the end user license agreement that accompanies such software. You may not install or use any software that is governed by an end user license agreement unless you first agree to the terms of the end user license agreement.
Disclaimer of Liability
The Site contains general information and may contain errors, omissions and inaccuracies. Home Warranty of America assumes no liability or responsibility for any such errors, omissions or inaccuracies or any other limitation that may arise in relation to the Site. The Site content should not be relied upon for any personal, commercial or financial matters and you should consult an appropriate professional for advice based on your specific circumstances. Home Warranty of America may make modifications and/or changes to the Site at any time without notice.
THE SITE IS PROVIDED “AS IS ” AND “AS AVAILABLE” AND IS USED BY YOU STRICTLY AT YOUR SOLE RISK. HOME WARRANTY OF AMERICA MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS OR ACCURACY OF THE INFORMATION CONTAINED ON THE SITE. ALL SUCH INFORMATION IS PROVIDED WITHOUT WARRANTY, REPRESENTAION OR CONDITION OF ANY KIND, EITHER EXPRESSED OR IMPLIED. HOME WARRANTY OF AMERICA MAKES NO WARRANTIES OR REPRESENTATIONS WITH RESPECT TO ERRORS OR OMISSIONS THAT MAY BE CONTAINED IN THE SITE CONTENT, THE ACCURACY OF THE SITE CONTENT, OR THAT THE SITE CONTENT IS VIRUS-FREE.
THE USER ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THE SITE AND THE INTERNET GENERALLY. HOME WARRANTY OF AMERICA DISCLAIMS ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR VIA, THE SITE OR THE INTERNET, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED CONDITIONS, REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT AND ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS IMPLIED BY STATUTE. Some jurisdictions may not allow the exclusion of implied warranties, therefore, some of the above exclusions may not apply to you.
HOME WARRANTY OF AMERICA DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE SITE OR OTHER INFORMATION ACCESSIBLE FROM THE SITE INCLUDING AVAILABLE FROM ANY LINKS.
IN NO EVENT SHALL HOME WARRANTY OF AMERICA BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, REVENUE OR PROFITS, WHETHER RESULTING FROM AN ACTION OF CONTRACT, INTELLECTUAL PROPERTY INFRINGEMENT, NEGLIGENCE OR OTHER TORT OR CLAIM, ARISING OUT OF OR IN CONNECTION WITH THE USE OR RELIANCE UPON THE INFORMATION ON THIS SERVER, SITE OR THE INTERNET GENERALLY.
IN ALL OTHER CIRCUMSTANCES, HOME WARRANTY OF AMERICA’S AGGREGATE AND COMPLETE LIABILITY TO YOU OR ANY THIRD PARTY, HOWEVER ARISING, SHALL BE LIMITED TO A MAXIMUM OF $10.00 (USD).
References and Links to Third Party Sites
The Site may refer to other individuals, companies, entities, organizations, products or services. Such references do not and shall not imply any endorsement or recommendation by Home Warranty of America of such individuals, companies, entities or organizations or their products or services. The Site may contain links and other references (collectively the “Links”) to other websites. These Links are supplied to you merely as a convenience and the inclusion of any Link does not imply any approval or endorsement or recommendation of that third party or their related information, products or services or any link contained in a Linked site, or any changes or updates to a Linked site. Home Warranty of America is providing these Links as a convenience, and the inclusion of any link does not imply endorsement by Home Warranty of America of the site or any association with its operators.
Links to this Site may also be provided from other sites either known or unknown to Home Warranty of America. Access to any other website linked to or from the Site is at your own risk. Home Warranty of America has not reviewed and is not responsible for the content of any third party sites linked to or from the Site and does not make any representations regarding the content or accuracy of materials on such third party sites.
You accept all risks, losses and damages that result from your use of the forgoing referenced entities, products, services and Links.
Additional Terms
Home Warranty of America may revise and update these Terms of Use at any time without notice. It is your obligation to review these Terms of Use from time to time to ensure that you agree with such terms, as modified. If you do not agree with such modified terms you are required to stop using the Site.
If any part of this agreement is found to be invalid or unenforceable by a court of competent jurisdiction pursuant to any applicable law then such invalid or unenforceable term will be deemed struck from these Terms of Use. In any event, the remaining provisions in these Terms of Use shall continue in full force and effect.
Jurisdiction and Arbitration
Access to this website is governed by all applicable federal, state, provincial and local laws, and, in the case of users resident outside of Canada or the United States, you may also be subject to additional laws of the country where you reside. You are responsible for compliance with the laws of your jurisdiction and other applicable law.
Use of this website and the Terms of Use shall be governed and construed in accordance with the laws of the state of Texas, without regard to the choice of the law provisions thereof. You also agree that any disputes or claim relating to or arising out of or in connection with the use of the Site or the Terms of Use are to be settled by binding arbitration in Houston, Texas using the then current rules and procedures of and pursuant to the Commercial Arbitration Rules of the American Arbitration Association (the “AAA”), as modified by these Terms of Use, and will be administered by the AAA who shall appoint one (1) arbitrator. The arbitrator shall apply the law of the state of Texas without reference to rules of conflict of law or statutory rules of arbitration, to the merits of any dispute or claim. An award of arbitration may be confirmed in a court of competent jurisdiction.
Acceptance of Terms of Use
Home Warranty of America maintains the Site to provide you with Services and information about Home Warranty of America. By using the Site, you agree that you have read, understood and agree to be bound by these Terms of Use. If you do not agree to the Terms of Use, do not use the Site.
This agreement constitutes the entire understanding and agreement between you and Home Warranty of America with respect to the Site and your use of same.
Last Amended: June 7, 2013
I. Information We Collect
We collect Personal Information (defined below) about you in connection with many of our services, with the goal of improving our services and providing you with the best products and possible experience. When using our Site, you may be prompted to create an account which may store your name, mailing address, email address or encrypted credit card information. When contacting or otherwise engaging with us, you may be required to submit contact information. When communicating with us, all communications will be transmitted and stored by us.
We collect information:
· Directly from you through your interactions with us via phone calls, text messaging, chats, emails, webforms, or social media and use of our products;
- When you access or use our services or devices;
- When you subscribe to our marketing materials;
· Automatically as you navigate through our Site (See Website Use Information in part B below);
· From third parties or publicly available sources (e.g. from social media services, forums, commercially available services); and
- If you apply for a job with us.
By providing us Personal Information, you agree that you are authorized to provide that information and are accepting this Policy and any supplementary privacy statement that may be relevant to you. If you do not agree to our practices, please do not register, subscribe, create an account or otherwise interact with our services, our websites or mobile-device applications.
We collect the following types of information:
A. Personal Information: We collect PII, Customer Data and Social Media Content (each defined below and collectively, “Personal Information”).
1. Personally Identifiable Information (“ PII”): “PII” means any information that, by itself or in conjunction with other information, may be used to specifically identify or contact you including but not limited to: (a) contact information, including name, address, telephone number, e-mail address, date and place of birth, social security and driver’s license number; (b) credit and financial information, account numbers, billing and credit history or payment history, and employment and income information ; (c) customer relationship information, such as customer service requests and/or (d) distribution utility account numbers or meter identification numbers.
2. “Customer Data” means Customer Energy Usage Data (defined below) when combined or linked with your PII. We may collect Customer Data from our devices such as in-home thermostats, smart meters or Connected Home devices where applicable.
3. Social Media Content: If you access or log-in to our Site through a social media service or another website, app, service or log-in (“Other Service”), the information we collect includes your user ID and/or username, any information or content you have permitted the Other Service to share with us, such as your profile picture, email address or friends’ lists, and any information you have made public (collectively, “Social Media Content”).
B. Non-Identifying Information: We collect Customer Energy Usage Data and Website Use Information (each defined below and collectively, “ Non-Identifying Information”).
1. Customer Energy Usage Data: “ Customer Energy Usage Data” means measured energy usage that does not identify the customer to whom the energy usage information relates.
2. Website Use Information: “ Website Use Information” means information our servers automatically record when you visit our Site, such as your IP address. Like many websites, we use “cookies” and other tracking technologies (such as web beacons, pixel tabs, etc.) (collectively “ Automatic Data Collection Tools”) to keep track of your interests and/or preferences and recognize you as a return visitor to personalize your experience. We allow our trusted Service Providers to utilize Automatic Data Collection Tools for analytic or marketing purposes. Some of the Automatic Data Collection Tools we use are associated with your customer account (including Personal Information), and others are not. We may use “session cookies” (cookies that last until you close your browser) or “persistent cookies” (cookies that last until you or your browser delete them).
II. How We Use Information We Collect
We use Personal and Non-Identifying Information to provide you products and services, such as to fulfill your requests for products and services or to help us personalize our offerings and improve our service to you. We also use your Personal Information to manage and support our business functions, such as fraud prevention, marketing and legal functions. To do this, we may combine Personal and Non-Identifying information, collected online and offline, including information from third party or publicly available sources.
Examples of how we use your information include the following business purposes:
· To fulfill your requests for products or services you have chosen and communicate with you or your authorized representative about those requests.
· For business or operational purposes (including product and service development; managing our communications; determining the effectiveness of our sales, marketing and advertising; analyzing and enhancing our products, services, websites and apps; ensuring the security of our networks and information systems; technical support; performing accounting, auditing, invoicing, reconciliation and collection activities, payment processing; data processing and management; and improving and maintaining the quality of our customer service ;
· To establish, manage and terminate business relations with you;
- To better understand customer behavior to improve our marketing and advertising efforts and improve the distribution of our products and services
- To obtain credit approval;
- To personalize our service offerings and Sites and inform you of our products and services, in some cases, other than those that you have specifically requested, including targeted offers and ads through our Sites, third-party sites, and via email or text message (with your consent, where required by law);
- To verify identity of customers and protect us against error, fraudulent activities, theft and damage to our goods and property;
- To comply with legal or regulatory requirements or to comply with legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law;
- To investigate or prevent illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of the terms and conditions of using the Site;
- To enable your participation in programs, promotions, sweepstakes, contests, games, special events, blogs and chats if you choose to participate;
- In connection with a job application or inquiry for employment consideration; and
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our customers is among the assets transferred .
- Data analytics.
We may use Customer Data to provide you with feedback about your energy use and analytics, your security and home automation system and controls, to help you set energy goals/budgets and track your progress. We may also use Customer Data for customer support, system restoration, and research and development activities for new products and services, and other similar purposes. We also provide Customer Data to Service Providers (as defined below) for marketing purposes unless you have opted out of these sharing practices. (see Authorizing Sharing of Customer Data in Section IV below)
We use Non-Identifying Information to analyze Site traffic, understand customer needs and trends, improve our products and services, and improve marketing and interest-based advertising. We may use Non-Identifying Information by itself or with information obtained from publicly available sources (e.g. social media services, forums, etc.) or commercially available sources. For more information on how this type of advertising works, go to http://www.aboutads.info/principles.
We may also monitor and record any communications we have with you, like phone conversations, chat sessions, and emails. This is to ensure we’re providing you with quality service and meeting our regulatory and legal responsibilities.
Under our Refer-A-Friend or similar promotions, when you invite others to participate in our services, we may collect the information you provide about those people such as their name, mailing address, email address, and phone number. When you give us their information, you confirm that you have their consent to do so, have provided them with the information set out in this Policy, and that they have not objected to the use of their Personal Information as described in this Policy.
III. Sharing Your Information
We DO not rent or sell your Personal Information but may share or disclose Personal Information with our affiliates, Service Providers, or other third parties that work with us. We will only share Personal Information for a business purpose or to help us provide products or services to you.
In circumstances other than those described in this Policy, we will provide specific notice or ask for your affirmative consent to share your Personal Information, as required by law, before we share your Personal Information for other purposes.
We may share Personal Information about you in the following circumstances:
A. Service Providers:
We may share your Personal Information and Non-Identifying Information with third parties, contractors, consultants, agents, information processors, financial institutions, and other parties who require the information to assist us in establishing, maintaining and managing our business relationship with you (“Service Providers”), such as marketing our products to you or contacting you about our products and services. We may offer co-branded services or features, such as promotions, contests, sweepstakes or other programs with a third-party (“Co-Branded Services ”). In addition, our Service Providers may collect your Personal Information directly from you or from publicly available sources and may share your information with us to help us provide a product or service to you. These third parties will only have access to Personal Information necessary to complete their service and are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
We require our Service Providers to enter into contractual agreements, which require them to comply with similar confidentiality and data security standards as us and prohibit them from further disclosing or using your information other than to carry out the obligations in the agreements we have in place with them.
B. Transfer of Assets:
As we continue to develop our business, we may sell or purchase assets or businesses. If another entity acquires any of our assets, your information may be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties to the extent permitted by applicable law. If these circumstances arise, we will continue to ensure the confidentiality and security of Personal Information.
C. Legal Necessity:
We may disclose Personal Information when required by law or if we believe such action is necessary to: (1) fulfill a government or regulatory request; (2) comply with the law or legal process; (3) protect or defend our legal rights or property, or our Site; or (4) to protect the health and safety of the general public.
IV. What Choices Do You Have About Our Use of Your Information?
As a customer, you have choices in controlling Personal Information you share with us.
A. Accessing and Updating Your Personal Information: It is important that the Personal Information we hold about you is accurate and current. Subject to applicable law, you may request access to the Personal Information we hold about you or change information that is inaccurate or out of date. Please contact us at info@improvemyhome.com
or you can access and manage your information from your online account portal. It may not always be possible to completely remove or modify information in our databases, but we will make reasonable efforts to do so upon your request.
When making an access request, we may require specific information from you to verify your identity and right to access the Personal Information we hold about you to protect your privacy and maintain security. We may charge you a fee in instances that require a disproportionate effort, but we will advise you of any fee in advance. We may decline to process requests that are frivolous or unreasonably repetitive, risk the privacy of others, or are extremely impractical.
B. Commercial Electronic Communications from Us. When we are sending electronic communications to you via email or text message, we will do so with your consent where required by law. You can opt-out of receiving text messages from us at any time by texting “STOP.” You may unsubscribe from receiving commercial email communications by clicking the “unsubscribe” link included at the bottom of any marketing emails we send, or by emailing us at info@improvemyhome.com
. Please allow sufficient time for your preferences to be processed. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings on your mobile device or through the app. Please know that, even if you opted out of receiving marketing communications from us by email or text message, we may still contact you for transactional or informational purposes if you are subscribed to other text lists. Some examples are contacts for customer service or account related notices. To opt-out of receiving transactional or informational communications from us, you may update these preferences in your online account.
C. Authorizing Sharing of Customer Data : If we are sharing Personal Information with Service Providers or other third party to market third party products and services to you, we will provide you an opportunity to opt-out of allowing us to release your Personal Information, however it may take up to seven business days to complete your request.
D. “Do Not Track” Technology: Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference-based advertising purposes (“DNT Notice”). Unfortunately, given how interest-based advertising works, DNT Notices may not effectively accomplish this goal. For this and a variety of other reasons, with respect to our Site, we do not take any particular action based on browser based DNT Notices.
E. Use of Cookies : If you are concerned about the storage and use of cookies and other tracking technologies, you may be able to direct your browser to notify you and seek approval whenever a cookie is being sent to your web browser or hard drive. You may also delete a cookie manually from your hard drive through your browser or other programs. If you are using a mobile or wireless device to view this Site, your mobile or wireless carrier may use cookies or unique identifier headers to transmit certain information about you to third parties. Please contact your mobile or wireless carrier to change or opt out of such setting if possible. Please note, however, that some parts of our Site may not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.
If you do not wish to participate in interest-based advertising via third-party advertising networks or to opt out of the use of certain tracking technologies.
V. Safeguarding Personal Information
Data Security: We process information inside and outside the United States; therefore, your Personal Information may be processed on a server located outside of the United States. We have implemented physical, administrative, and technical safeguards and security measures we consider reasonable and appropriate to protect against the loss, misuse, and alteration of Personal Information under our control. However, such safeguards cannot prevent loss, misuse, or alteration of Personal Information and we cannot guarantee or warrant the security of any information. We are not responsible for the theft, destruction, or inadvertent disclosure of your Personal Information and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. In the event your information is compromised, we will notify you in the most expedient time reasonable under the circumstances and where required under law. We may delay notification as necessary while we determine the scope of the breach and restore reasonable integrity to our systems and for the legitimate needs of law enforcement. We also review our security procedures periodically to consider appropriate new technology and updated methods to safeguard your information and our systems.
Data Retention: We will retain, use, and store your Personal Information as necessary to comply with its business requirements and objectives, legal and regulatory obligations, mitigate and resolve disputes, and enforce our agreements. We do not undertake any obligation to retain your data for any particular length of time and anticipate retaining your Personal Information for as long as it is useful.
Phishing Emails: We will only use your Personal Information to contact and interact with you as described in this Policy.
We will not send you an email asking you to reply by providing personal or account information or threatening to disconnect your services unless you provide us with personal information. If you receive such an email, it may be an attempted identity theft scheme that is commonly called “phishing,” where hackers steal your passwords or infect your computer with malicious software. If you are concerned about clicking links provided within an email sent by us, do not click the link. Instead, you should manually input our website address in your preferred web browser. Doing so will ensure that you do not open a third-party website disguised to look like our website.
VI. Privacy of Children’s Information
Our Site is not directed to children. We do not sell products or services to children under the age of 13 and we do not knowingly collect Personal Information from children. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed Personal Information to us, please Contact Us . A parent or guardian may review and request deletion of such child’s Personal Information and prohibit the use of that information.
VII. Linked Sites
Our Site may contain links to other websites, devices, apps, features, products and services (e.g., gifts cards) operated by third parties which may have their own privacy policies. This Policy does not apply to your use of third party websites. We are not responsible for the practices or content on such linked sites, and your use of those sites is not governed by this Policy. We have no liability or responsibility for those sites or their policies/practices. We recommend that you carefully read the policies, including terms and conditions of use, of each site you visit.
VIII. Contacting Us
If you have questions or comments about our Policy, wish to make corrections to your information or want to opt-out from receiving commercial emails from us, or wish to withdraw your consent to the sharing your Personal Information, please contact us as follows:
By Email:
info@improvemyhome.com
By Mail:
Privacy Officer
c/o Compliance Department
Home Warranty of America
916 Bergen Street, #1A, Brooklyn, NY 11238If you would like to make a formal complaint, please visit our Contact Us page to Send Us A Message, and select “Complaint.” All complaints will be evaluated, and a reply will be sent as soon as appropriate. In some instances, we may have to cease services to you if necessary to satisfy your request.
IX. Revisions to this Privacy Policy
We may review and update this Policy periodically without any prior notice. We will post a notice on this Site to inform you of any changes to our Policy and indicate when it was most recently updated. In the case of material changes that may adversely affect you, we may provide a more direct way of notifying you of changes to this Policy. If you do not wish to accept the changes, you should cease using this Site.
This Policy does not create or confer on any individual or on Home Warranty of America any rights or impose on Home Warranty of America any obligations beyond any rights conferred or obligations imposed by applicable law.
This Policy was last updated on January 1, 2024